Orders placed via our website (www.tracmaster.co.uk) are usually processed and despatched within 2-3 working days, subject to stock. However, this may vary from time to time depending on certain circumstances. If you need to check stock levels then please contact us prior to placing an order.
Orders will not be processed or shipped on weekends or public holidays.
At certain times of the year we may experience a high volume of orders, and during this time shipments may be delayed.
If you have provided us with email or telephone contact details, then you will be informed if there is likely to be a lengthy delay.
Shipping times will vary depending on destination.
OVERSEAS SHIPPING
Following Brexit, all orders to overseas destinations will be despatched Delivered Duty Paid (DDP). This is a delivery agreement whereby we (the seller) assume all of the responsibility associated with transporting goods until you (the buyer) receive or transfer them at the destination port or an agreed-upon location in your (the buyer's) country.
SHIPPING RATES
Our shipping rates are based on the shipping destination and the size/weight of the item being shipped.
For smaller items we normally use Royal Mail or DHL, and for larger items (eg machines or items that require a pallet) we use a carrier with tail-lift delivery vehicles.
Our shipping rates are outlined below and are based on carrier rates and zones.
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Description
Shipping for spare parts where order weight is less than or equal to 1kg
Service
DHL Tracked Service
Destination
All areas of mainland UK except for Spares Carrier Zone C & D outlined below
Rate
£5.95+VAT
Description
Shipping for spare parts where order weight is between 1.001kg and 30kg
Service
DHL Tracked Service
Destination
All areas of mainland UK except for Spares Carrier Zone C & D outlined below
Rate
£7.95+VAT
Description
Shipping for spare parts where order weight is less than or equal to 30kg
Service
Spares Carrier Zone C
Destination
BT*
AB31 *-AB38 *
AB40 *-AB56 *
IV1 *-IV9 *
IV10 *-IV40 *
IV52 *-IV54 *
IV63 *
KW1 *-KW9 *
KW10 *-KW14 *
PA21 *-PA38 *
PH4 *-PH9 *
PH10 *-PH41 *
PH49 *-PH50 *
Rate
£15.50+VAT
Description
Shipping for spare parts where order weight is less than or equal to 30kg
Service
Spares Carrier Zone D
Destination
IV41 *-IV49 *
IV51 *
IV55 *-IV56 *
KA27 *-IV28 *
PA20 *
PA60 *-IV78 *
PH42 *-PH44 *
HS*
ZE*
KW15 *-KW17 *
IM*
GY*
JE*
PO30 *-PO41 *
TR21 *-TR25 *
Rate
£17.15+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #1
Destination
KW1 *-KW9 *
KW10 *-KW14 *
PA21 *-PA41 *
PH1 *-PH9 *
PH10 *-PH26 *
PH30 *-PH41 *
PH49 *-PH50 *
PO30 *-PO41 *
Rate
£45.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #3
Destination
GY1 *-GY8 *
PA20 *
PA42 *-PA49 *
PA60 *-PA78 *
PA80 *
Rate
£90.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #4
Destination
IV40 *-IV63 *
KW15 *-KW17 *
Rate
£110.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #5
Destination
ZE*
Rate
£125.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #6
Destination
HS1 *-HS9 *
Rate
£150.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #7
Destination
GY9 *
GY10 *
TR21 *-TR25 *
Rate
£150.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone UK #8
Destination
DD*
PH1 *-PH9 *
PH10 *-PH16 *
Rate
£60.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone UK #9
Destination
AB10 *-AB16 *
AB21 *-AB25 *
AB30 *-AB39 *
AB41 *-AB46 *
IV1 *-IV9 *
IV10 *-IV36 *
Rate
£60.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone Northern Ireland
Destination
BT* (all postcodes)
Rate
£140.00+VAT
Description
Shipping for spare parts where order weight is between 1.001kg and 30kg
Service
DHL Tracked Service
Destination
Republic of Ireland (all areas)
Rate
£19.50+VAT
Description
Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service
Carrier EEZ Zone Republic of Ireland
Destination
Republic of Ireland (all areas)
Rate
£160.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service
Carrier EEZ Zone Republic of Ireland
Destination
Republic of Ireland (all areas)
Rate
£200.00+VAT
Description
Shipping for spare parts where order weight is less than or equal to 30kg
Service
DHL Tracked Service
Destination
JE* (all postcodes)
Rate
£17.15+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone Jersey
Destination
JE* (all postcodes)
Rate
£90.00+VAT
Description
Shipping for spare parts where order weight is less than or equal to 30kg
Service
DHL Tracked Service
Destination
IM* (all postcodes)
Rate
£17.15+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone Isle of Man
Destination
IM* (all postcodes)
Rate
£90.00+VAT
Description
Shipping for spare parts where order weight is less than or equal to 30kg
Service
DHL Tracked Service
Destination
France (all areas)
Rate
£20.00+VAT
Description
Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service
Carrier EEZ Zone France
Destination
France (all areas)
Rate
£150.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service
Carrier EEZ Zone France
Destination
France (all areas)
Rate
£300.00+VAT
For other areas not listed here, or for queries regarding shipping, please email info@tracmaster.co.uk.
