SHIPPING POLICY

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SHIPMENT PROCESSING TIME

Orders placed via our website (www.tracmaster.co.uk) are usually processed within 2-3 working days.

Orders will not be processed or shipped on weekends or public holidays.

At certain times of the year we may experience a high volume of orders, and during this time shipments may be delayed.

If you have provided us with email or telephone contact details, then you will be informed if there is likely to be a lengthy delay.

Shipping times will vary depending on destination.

SHIPPING RATES

Our shipping rates are based on the shipping destination and the size/weight of the item being shipped.

For smaller items we normally use Royal Mail or DHL, and for larger items (eg machines or items that require a pallet) we use a carrier with tail-lift delivery vehicles.

Our shipping rates are outlined below and are based on carrier rates and zones.

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MAINLAND UK, HIGHLANDS & ISLANDS

Description	Shipping for spare parts where order weight is less than or equal to 1kg
Service	Royal Mail Small Package (no tracking)
Destination	All areas of mainland UK except for Spares Carrier Zone C & D outlined below
Rate	£3.85+VAT

 

Description	Shipping for spare parts where order weight is less than or equal to 1kg
Service	DHL Tracked Service.
Destination	All areas of mainland UK except for Spares Carrier Zone C & D outlined below
Rate	£7.95+VAT

 

Description	Shipping for spare parts where order weight is between 1.001kg and 30kg
Service	DHL Tracked Service
Destination	All areas of mainland UK except for Spares Carrier Zone C & D outlined below
Rate	£7.95+VAT

 

Description	Shipping for spare parts where order weight is less than or equal to 30kg
Service	Spares Carrier Zone C
Destination	BT*
	AB31 *-AB38 *
	AB40 *-AB56 *
	IV1 *-IV9 *
	IV10 *-IV40 *
	IV52 *-IV54 *
	IV63 *
	KW1 *-KW9 *
	KW10 *-KW14 *
	PA21 *-PA38 *
	PH4 *-PH9 *
	PH10 *-PH41 *
	PH49 *-PH50 *
Rate	£15.50+VAT

 

Description	Shipping for spare parts where order weight is less than or equal to 30kg
Service	Spares Carrier Zone D
Destination	IV41 *-IV49 *
	IV51 *
	IV55 *-IV56 *
	KA27 *-IV28 *
	PA20 *
	PA60 *-IV78 *
	PH42 *-PH44 *
	HS*
	ZE*
	KW15 *-KW17 *
	IM*
	GY*
	JE*
	PO30 *-PO41 *
	TR21 *-TR25 *
Rate	£17.15+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #1
Destination	KW1 *-KW9 *
	KW10 *-KW14 *
	PA21 *-PA41 *
	PH1 *-PH9 *
	PH10 *-PH26 *
	PH30 *-PH41 *
	PH49 *-PH50 *
	PO30 *-PO41 *
Rate	£45.00+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #3
Destination	GY1 *-GY8 *
	PA20 *
	PA42 *-PA49 *
	PA60 *-PA78 *
	PA80 *
Rate	£90.00+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #4
Destination	IV40 *-IV63 *
	KW15 *-KW17 *
Rate	£110.00+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #5
Destination	ZE*
Rate	£125.00+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #6
Destination	HS1 *-HS9 *
Rate	£150.00+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #7
Destination	GY9 *
	GY10 *
	TR21 *-TR25 *
Rate	£150.00+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone UK #8
Destination	DD*
	PH1 *-PH9 *
	PH10 *-PH16 *
Rate	£60.00+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone UK #9
Destination	AB10 *-AB16 *
	AB21 *-AB25 *
	AB30 *-AB39 *
	AB41 *-AB46 *
	IV1 *-IV9 *
	IV10 *-IV36 *
Rate	£60.00+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone Northern Ireland
Destination	BT* (all postcodes)
Rate	£40.00+VAT

 

REPUBLIC OF IRELAND

Description	Shipping for spare parts where order weight is between 1.001kg and 30kg
Service	DHL Tracked Service
Destination	Republic of Ireland (all areas)
Rate	£19.50+VAT

 

Description	Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service	Carrier EEZ Zone Republic of Ireland
Destination	Republic of Ireland (all areas)
Rate	£60.00+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service	Carrier EEZ Zone Republic of Ireland
Destination	Republic of Ireland (all areas)
Rate	£110.00+VAT

 

JERSEY

Description	Shipping for spare parts where order weight is less than or equal to 30kg
Service	DHL Tracked Service
Destination	JE* (all postcodes)
Rate	£17.15+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone Jersey
Destination	JE* (all postcodes)
Rate	£90.00+VAT

 

ISLE OF MAN

Description	Shipping for spare parts where order weight is less than or equal to 30kg
Service	DHL Tracked Service
Destination	IM* (all postcodes)
Rate	£17.15+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone Isle of Man
Destination	IM* (all postcodes)
Rate	£80.00+VAT

 

FRANCE

Description	Shipping for spare parts where order weight is less than or equal to 30kg
Service	DHL Tracked Service
Destination	France (all areas)
Rate	£20.00+VAT

 

Description	Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service	Carrier EEZ Zone France
Destination	France (all areas)
Rate	£150.00+VAT

 

Description	Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service	Carrier EEZ Zone France
Destination	France (all areas)
Rate	£300.00+VAT

 

For other areas not listed here, or for queries regarding shipping, please email info@tracmaster.co.uk.