Shipping Policy

SHIPPING POLICY

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SHIPMENT PROCESSING TIME

Orders placed via our website (www.tracmaster.co.uk) are usually processed and despatched within 2-3 working days, subject to stock. However, this may vary from time to time depending on certain circumstances. If you need to check stock levels then please contact us prior to placing an order.

Orders will not be processed or shipped on weekends or public holidays.

At certain times of the year we may experience a high volume of orders, and during this time shipments may be delayed.

If you have provided us with email or telephone contact details, then you will be informed if there is likely to be a lengthy delay.

Shipping times will vary depending on destination.

OVERSEAS SHIPPING

Following Brexit, all orders to overseas destinations will be despatched Delivered Duty Paid (DDP). This is a delivery agreement whereby we (the seller) assume all of the responsibility associated with transporting goods until you (the buyer) receive or transfer them at the destination port or an agreed-upon location in your (the buyer's) country.

SHIPPING RATES

Our shipping rates are based on the shipping destination and the size/weight of the item being shipped.

For smaller items we normally use Royal Mail or Parcelforce, and for larger items (eg machines or items that require a pallet) we use a carrier with tail-lift delivery vehicles.

Our shipping rates are outlined below and are based on carrier rates and zones.

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Destination	Zone 1 (England, Wales, parts of Scotland)
Service	Parcelforce Tracked Service
Postcodes	All areas except those listed in other Zones
Rate	Up to 1kg - £5.95+VAT
	1kg-30kg - £7.95+VAT

Destination	Zone 2 (Highlands, Islands of Scotland, Channel Islands)
Service	Parcelforce Tracked Service
Postcodes	AB31 \| AB33-38 \| AB45 \| AB52-56
	FK17-21
	HS1-9
	IV
	KA27-28
	KW
	PA20-49 \| PA60-78 \| PA80
	PH17-26 \| PH30-44 \| PH49-50
	ZE
	GY
	JE
Rate	Up to 1kg - £13.95+VAT
	1kg-30kg - £15.95+VAT

Description	Zone 3 (Isle of Man, Isles of Scilly)
Service	Parcelforce Tracked Service
Postcodes	IM
	TR21-25
Rate	£21.95+VAT

Destination	Isle of Wight
Service	Parcelforce Tracked Service
Postcodes	PO30-41
Rate	Up to 1kg - £10.95+VAT
	1kg-30kg - £12.95+VAT

Destination	Northern Ireland
Service	Parcelforce Tracked Service
Postcodes	BT
Rate	Up to 30kg - £15.95+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #1
Destination	KW1-KW9
	KW10-KW14
	PA21-PA41
	PH1-PH9
	PH10-PH26
	PH30-PH41
	PH49-PH50
	PO30-PO41
Rate	£45.00+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #3
Destination	GY1-GY8
	PA20
	PA42-PA49
	PA60-PA78
	PA80
Rate	£90.00+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #4
Destination	IV40-IV63
	KW15-KW17
Rate	£110.00+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #5
Destination	ZE
Rate	£125.00+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #6
Destination	HS1 -HS9
Rate	£150.00+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone H&O #7
Destination	GY9
	GY10
	TR21-TR25
Rate	£150.00+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone UK #8
Destination	DD
	PH1-PH9
	PH10-PH16
Rate	£60.00+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone UK #9
Destination	AB10-AB16
	AB21-AB25
	AB30-AB39
	AB41-AB46
	IV1-IV9
	IV10-IV36
Rate	£60.00+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone Northern Ireland
Destination	BT (all postcodes)
Rate	£140.00+VAT

Description	Shipping for spare parts where order weight is between 1.001kg and 30kg
Service	Parcelforce Tracked Service
Destination	Republic of Ireland (all areas)
Rate	£19.50+VAT

Description	Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service	Carrier EEZ Zone Republic of Ireland
Destination	Republic of Ireland (all areas)
Rate	£160.00+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service	Carrier EEZ Zone Republic of Ireland
Destination	Republic of Ireland (all areas)
Rate	£200.00+VAT

Description	Shipping for spare parts where order weight is less than or equal to 30kg
Service	Parcelforce Tracked Service
Destination	JE (all postcodes)
Rate	£15.95+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone Jersey
Destination	JE (all postcodes)
Rate	£90.00+VAT

Description	Shipping for spare parts where order weight is less than or equal to 30kg
Service	Parcelforce Tracked Service
Destination	IM (all postcodes)
Rate	£15.95+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service	Carrier EEZ Zone Isle of Man
Destination	IM (all postcodes)
Rate	£90.00+VAT

Description	Shipping for spare parts where order weight is less than or equal to 30kg
Service	DHL Tracked Service
Destination	France (all areas)
Rate	£20.00+VAT

Description	Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service	Carrier EEZ Zone France
Destination	France (all areas)
Rate	£150.00+VAT

Description	Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service	Carrier EEZ Zone France
Destination	France (all areas)
Rate	£300.00+VAT

For other areas not listed here, or for queries regarding shipping, please email info@tracmaster.co.uk.