SHIPPING POLICY

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SHIPMENT PROCESSING TIME

Orders placed via our website (www.tracmaster.co.uk) are usually processed and despatched within 2-3 working days, subject to stock. However, this may vary from time to time depending on certain circumstances. If you need to check stock levels then please contact us prior to placing an order.

Orders will not be processed or shipped on weekends or public holidays.

At certain times of the year we may experience a high volume of orders, and during this time shipments may be delayed.

If you have provided us with email or telephone contact details, then you will be informed if there is likely to be a lengthy delay.

Shipping times will vary depending on destination.

OVERSEAS SHIPPING

Following Brexit, all orders to overseas destinations will be despatched Delivered Duty Paid (DDP). This is a delivery agreement whereby we (the seller) assume all of the responsibility associated with transporting goods until you (the buyer) receive or transfer them at the destination port or an agreed-upon location in your (the buyer's) country. Please contact us for more information regarding overseas shipping.

SHIPPING RATES

Our shipping rates are based on the shipping destination and the size/weight of the item being shipped.

For smaller items we normally use Royal Mail or DHL, and for larger items (eg machines or items that require a pallet) we use a carrier with tail-lift delivery vehicles.

Our shipping rates are outlined below and are based on carrier rates and zones.

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MAINLAND UK, HIGHLANDS & ISLANDS, REPUBLIC OF IRELAND - SPARE PARTS

Zone Postcodes Service/Description Up to 1kg Over 1kg up to 30kg
Zone 1
• England
• Wales
• Parts of Scotland
All those not in other Zones express24 (24 hours/next day) £5.95+VAT £7.95+VAT
expressAM (next day before 12 noon) £10.95+VAT
express10 (next day before 10am) £16.95+VAT
SaturdayAM (Saturday before 12 noon) £19.95+VAT
Isle of Wight PO30-41 £10.95+VAT £12.95+VAT
Zone 2
• Highlands
• Scottish Islands
• Channel Islands
AB31
AB33-38
AB45
AB52-56
£13.95+VAT £15.95+VAT
FK17-21
HS1-9
IV
KA27-28
KW
PA20-49
PA60-78
PA80
PH17-26
PH30-44
PH49-50
ZE
GY
JE
Zone 3

• Isle of Man
• Isles of Scilly

IM £21.95+VAT
TR21-25
Northern Ireland BT express24 (24 hours) £22.95+VAT
express48 (48 hours) £15.95+VAT
Republic of Ireland All Eire £19.50+VAT

 

MAINLAND UK, HIGHLANDS & ISLANDS, REPUBLIC OF IRELAND - MACHINES/LARGE BULKY ITEMS

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #1
Destination KW1 *-KW9 *
KW10 *-KW14 *
PA21 *-PA41 *
PH1 *-PH9 *
PH10 *-PH26 *
PH30 *-PH41 *
PH49 *-PH50 *
PO30 *-PO41 *
Rate £45.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #3
Destination GY1 *-GY8 *
PA20 *
PA42 *-PA49 *
PA60 *-PA78 *
PA80 *
Rate £90.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #4
Destination IV40 *-IV63 *
KW15 *-KW17 *
Rate £110.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #5
Destination ZE*
Rate £125.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #6
Destination HS1 *-HS9 *
Rate £150.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #7
Destination GY9 *
GY10 *
TR21 *-TR25 *
Rate £150.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone UK #8
Destination DD*
PH1 *-PH9 *
PH10 *-PH16 *
Rate £60.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone UK #9
Destination AB10 *-AB16 *
AB21 *-AB25 *
AB30 *-AB39 *
AB41 *-AB46 *
IV1 *-IV9 *
IV10 *-IV36 *
Rate £60.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone Northern Ireland
Destination BT* (all postcodes)
Rate £140.00+VAT

Description Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service Carrier EEZ Zone Republic of Ireland
Destination Republic of Ireland (all areas)
Rate £160.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service Carrier EEZ Zone Republic of Ireland
Destination Republic of Ireland (all areas)
Rate £200.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone Jersey
Destination JE* (all postcodes)
Rate £90.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone Isle of Man
Destination IM* (all postcodes)
Rate £90.00+VAT

 

For other areas not listed here, or for queries regarding shipping, please email sales@tracmaster.co.uk

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Updated: 29/09/2022