Orders placed via our website (www.tracmaster.co.uk) are usually processed and despatched within 2-3 working days, subject to stock. However, this may vary from time to time depending on certain circumstances. If you need to check stock levels then please contact us prior to placing an order.
Orders will not be processed or shipped on weekends or public holidays.
At certain times of the year we may experience a high volume of orders, and during this time shipments may be delayed.
If you have provided us with email or telephone contact details, then you will be informed if there is likely to be a lengthy delay.
Shipping times will vary depending on destination.
OVERSEAS SHIPPING
Following Brexit, all orders to overseas destinations will be despatched Delivered Duty Paid (DDP). This is a delivery agreement whereby we (the seller) assume all of the responsibility associated with transporting goods until you (the buyer) receive or transfer them at the destination port or an agreed-upon location in your (the buyer's) country.
SHIPPING RATES
Our shipping rates are based on the shipping destination and the size/weight of the item being shipped.
For smaller items we normally use Royal Mail or Parcelforce, and for larger items (eg machines or items that require a pallet) we use a carrier with tail-lift delivery vehicles.
Our shipping rates are outlined below and are based on carrier rates and zones.
Destination
Zone 1 (England, Wales, parts of Scotland)
Service
Parcelforce Tracked Service
Postcodes
All areas except those listed in other Zones
Rate
Up to 1kg - £5.95+VAT
1kg-30kg - £7.95+VAT
Destination
Zone 2 (Highlands, Islands of Scotland, Channel Islands)
Service
Parcelforce Tracked Service
Postcodes
AB31 | AB33-38 | AB45 | AB52-56
FK17-21
HS1-9
IV
KA27-28
KW
PA20-49 | PA60-78 | PA80
PH17-26 | PH30-44 | PH49-50
ZE
GY
JE
Rate
Up to 1kg - £13.95+VAT
1kg-30kg - £15.95+VAT
Description
Zone 3 (Isle of Man, Isles of Scilly)
Service
Parcelforce Tracked Service
Postcodes
IM
TR21-25
Rate
£21.95+VAT
Destination
Isle of Wight
Service
Parcelforce Tracked Service
Postcodes
PO30-41
Rate
Up to 1kg - £10.95+VAT
1kg-30kg - £12.95+VAT
Destination
Northern Ireland
Service
Parcelforce Tracked Service
Postcodes
BT
Rate
Up to 30kg - £15.95+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #1
Destination
KW1-KW9
KW10-KW14
PA21-PA41
PH1-PH9
PH10-PH26
PH30-PH41
PH49-PH50
PO30-PO41
Rate
£45.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #3
Destination
GY1-GY8
PA20
PA42-PA49
PA60-PA78
PA80
Rate
£90.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #4
Destination
IV40-IV63
KW15-KW17
Rate
£110.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #5
Destination
ZE
Rate
£125.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #6
Destination
HS1 *-HS9 *
Rate
£150.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone H&O #7
Destination
GY9
GY10
TR21-TR25
Rate
£150.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone UK #8
Destination
DD
PH1-PH9
PH10-PH16
Rate
£60.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone UK #9
Destination
AB10-AB16
AB21-AB25
AB30-AB39
AB41-AB46
IV1-IV9
IV10-IV36
Rate
£60.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone Northern Ireland
Destination
BT (all postcodes)
Rate
£140.00+VAT
Description
Shipping for spare parts where order weight is between 1.001kg and 30kg
Service
Parcelforce Tracked Service
Destination
Republic of Ireland (all areas)
Rate
£19.50+VAT
Description
Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service
Carrier EEZ Zone Republic of Ireland
Destination
Republic of Ireland (all areas)
Rate
£160.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service
Carrier EEZ Zone Republic of Ireland
Destination
Republic of Ireland (all areas)
Rate
£200.00+VAT
Description
Shipping for spare parts where order weight is less than or equal to 30kg
Service
Parcelforce Tracked Service
Destination
JE (all postcodes)
Rate
£15.95+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone Jersey
Destination
JE (all postcodes)
Rate
£90.00+VAT
Description
Shipping for spare parts where order weight is less than or equal to 30kg
Service
Parcelforce Tracked Service
Destination
IM (all postcodes)
Rate
£15.95+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service
Carrier EEZ Zone Isle of Man
Destination
IM (all postcodes)
Rate
£90.00+VAT
Description
Shipping for spare parts where order weight is less than or equal to 30kg
Service
DHL Tracked Service
Destination
France (all areas)
Rate
£20.00+VAT
Description
Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service
Carrier EEZ Zone France
Destination
France (all areas)
Rate
£150.00+VAT
Description
Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service
Carrier EEZ Zone France
Destination
France (all areas)
Rate
£300.00+VAT
For other areas not listed here, or for queries regarding shipping, please email info@tracmaster.co.uk.
