Shipping Policy

SHIPPING POLICY

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SHIPMENT PROCESSING TIME

Orders placed via our website (www.tracmaster.co.uk) are usually processed and despatched within 2-3 working days, subject to stock. However, this may vary from time to time depending on certain circumstances. If you need to check stock levels then please contact us prior to placing an order.

Orders will not be processed or shipped on weekends or public holidays.

At certain times of the year we may experience a high volume of orders, and during this time shipments may be delayed.

If you have provided us with email or telephone contact details, then you will be informed if there is likely to be a lengthy delay.

Shipping times will vary depending on destination.

OVERSEAS SHIPPING

Following Brexit, all orders to overseas destinations will be despatched Delivered Duty Paid (DDP). This is a delivery agreement whereby we (the seller) assume all of the responsibility associated with transporting goods until you (the buyer) receive or transfer them at the destination port or an agreed-upon location in your (the buyer's) country.

SHIPPING RATES

Our shipping rates are based on the shipping destination and the size/weight of the item being shipped.

For smaller items we normally use Royal Mail or Parcelforce, and for larger items (eg machines or items that require a pallet) we use a carrier with tail-lift delivery vehicles.

Our shipping rates are outlined below and are based on carrier rates and zones.

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Destination Zone 1 (England, Wales, parts of Scotland)
Service Parcelforce Tracked Service
Postcodes All areas except those listed in other Zones
Rate Up to 1kg - £5.95+VAT
1kg-30kg - £7.95+VAT

Destination Zone 2 (Highlands, Islands of Scotland, Channel Islands)
Service Parcelforce Tracked Service
Postcodes AB31 | AB33-38 | AB45 | AB52-56
FK17-21
HS1-9
IV
KA27-28
KW
PA20-49 | PA60-78 | PA80
PH17-26 | PH30-44 | PH49-50
ZE
GY
JE
Rate Up to 1kg - £13.95+VAT
1kg-30kg - £15.95+VAT

Description Zone 3 (Isle of Man, Isles of Scilly)
Service Parcelforce Tracked Service
Postcodes IM
TR21-25
Rate £21.95+VAT

Destination Isle of Wight
Service Parcelforce Tracked Service
Postcodes PO30-41
Rate Up to 1kg - £10.95+VAT
1kg-30kg - £12.95+VAT

Destination Northern Ireland
Service Parcelforce Tracked Service
Postcodes BT
Rate Up to 30kg - £15.95+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #1
Destination KW1-KW9
KW10-KW14
PA21-PA41
PH1-PH9
PH10-PH26
PH30-PH41
PH49-PH50
PO30-PO41
Rate £45.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #3
Destination GY1-GY8
PA20
PA42-PA49
PA60-PA78
PA80
Rate £90.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #4
Destination IV40-IV63
KW15-KW17
Rate £110.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #5
Destination ZE
Rate £125.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #6
Destination HS1 *-HS9 *
Rate £150.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone H&O #7
Destination GY9
GY10
TR21-TR25
Rate £150.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone UK #8 
Destination DD
PH1-PH9
PH10-PH16
Rate £60.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone UK #9
Destination AB10-AB16
AB21-AB25
AB30-AB39
AB41-AB46
IV1-IV9
IV10-IV36
Rate £60.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone Northern Ireland
Destination BT (all postcodes)
Rate £140.00+VAT

Description Shipping for spare parts where order weight is between 1.001kg and 30kg
Service Parcelforce Tracked Service
Destination Republic of Ireland (all areas)
Rate £19.50+VAT

Description Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service Carrier EEZ Zone Republic of Ireland
Destination Republic of Ireland (all areas)
Rate £160.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service Carrier EEZ Zone Republic of Ireland
Destination Republic of Ireland (all areas)
Rate £200.00+VAT

Description Shipping for spare parts where order weight is less than or equal to 30kg
Service Parcelforce Tracked Service
Destination JE (all postcodes)
Rate £15.95+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone Jersey
Destination JE (all postcodes)
Rate £90.00+VAT

Description Shipping for spare parts where order weight is less than or equal to 30kg
Service Parcelforce Tracked Service
Destination IM (all postcodes)
Rate £15.95+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 30.001kg
Service Carrier EEZ Zone Isle of Man
Destination IM (all postcodes)
Rate £90.00+VAT

Description Shipping for spare parts where order weight is less than or equal to 30kg
Service DHL Tracked Service
Destination France (all areas)
Rate £20.00+VAT

Description Shipping for large/heavy goods where order weight is between 30.001kg and 200kg
Service Carrier EEZ Zone France
Destination France (all areas)
Rate £150.00+VAT

Description Shipping for large/heavy goods where order weight is more than or equal to 200.001kg
Service Carrier EEZ Zone France
Destination France (all areas)
Rate £300.00+VAT

 

For other areas not listed here, or for queries regarding shipping, please email info@tracmaster.co.uk.

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